Terms of service
TERMS OF SERVICE
Effective date: April 3, 2026
These Terms of Service ("Terms") govern your access to and use of the website located at https://huachenbag.com and any purchases made through the site (collectively, the "Site"). The Site is operated by Shaoxing Xuanlan E-commerce Co., Ltd. doing business as HuaChen ("HuaChen", "we", "us", or "our").
By accessing or using the Site, or by purchasing from us, you agree to be bound by these Terms and our Privacy Policy and Return and Refund Policy. If you do not agree, please do not use the Site.
1. ELIGIBILITY
You must be at least the age of majority in your state or province of residence, or have the involvement and consent of a parent or legal guardian, to use this Site or place an order.
2. PRODUCTS, PRICING, AND AVAILABILITY
We make reasonable efforts to display accurate product information, including descriptions, images, dimensions, pricing, and availability. However, colors and appearance may vary depending on your device or screen settings.
All prices are shown in the currency indicated at checkout unless otherwise stated. Prices, promotions, and product availability may change at any time without notice. We reserve the right to correct any pricing, typographical, or descriptive errors.
3. ORDERS
Your order is an offer to purchase. We reserve the right to accept, decline, limit, or cancel any order for any lawful reason, including suspected fraud, inaccurate product or pricing information, product unavailability, or issues identified during payment or fulfillment review.
If we cancel an order after payment has been authorized or captured, we will issue an appropriate refund to your original payment method.
4. PAYMENT
Payment must be completed at checkout using one of the payment methods we make available on the Site. By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.
5. SHIPPING, DELIVERY, TAXES, AND DUTIES
Shipping times are estimates only and are not guaranteed unless explicitly stated otherwise. Delivery may be delayed by carriers, weather, customs, holidays, or other events outside our control.
Any applicable sales tax will be displayed at checkout where required. If duties, import taxes, or customs charges apply to your order, responsibility for those charges will be determined as stated at checkout or in our Shipping Policy.
Title to products passes to you upon delivery to the shipping address provided in your order. Risk of loss transfers upon delivery unless otherwise required by applicable law.
6. RETURNS AND REFUNDS
Returns and refunds are subject to our Return and Refund Policy, which forms part of these Terms. Please review that policy before placing an order.
7. INTELLECTUAL PROPERTY
All content on the Site, including text, graphics, logos, product images, photographs, videos, icons, and design elements, is owned by or licensed to HuaChen and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, publish, sell, or exploit any content from the Site without our prior written consent, except for your personal, non-commercial use.
8. PROHIBITED USES
You agree not to use the Site:
(a) for any unlawful, fraudulent, deceptive, or abusive purpose;
(b) to infringe or violate the rights of any third party;
(c) to interfere with or disrupt the operation or security of the Site;
(d) to transmit viruses, malicious code, or other harmful material;
(e) to scrape, harvest, or otherwise collect data from the Site without authorization; or
(f) to misuse the Site for resale, unauthorized commercial activity, or policy evasion.
9. DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS AND SERVICES OFFERED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS OR REQUIRED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
Nothing in these Terms excludes any rights that cannot be excluded under applicable consumer protection law.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHAOXING XUANLAN E-COMMERCE CO., LTD., DOING BUSINESS AS HuaChen,AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS FROM US.
To the extent permitted by law, our total liability for any claim relating to the Site or your order shall not exceed the amount you paid for the product(s) giving rise to the claim.
11. CHANGES TO THESE TERMS
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Site after changes become effective constitutes your acceptance of the updated Terms.
12. GOVERNING LAW
These Terms and any dispute arising out of or relating to them shall be governed by the laws of the People's Republic of China, without regard to conflict of law principles, except where mandatory consumer protection law requires otherwise.
13. CONTACT US
If you have questions about these Terms, please contact us:
HuaChen
Email: support@huachenbag.com
Address: Room 302, Building D, Comprehensive Building
No. 187 Zhongxing Avenue, Doumen Subdistrict
Yuecheng District, Shaoxing City
Zhejiang 312000
China
Website: https://huachenbag.com